Because when it comes to poop, professionalism matters.
At Dawes Septic, customer care isn’t just a department, it’s the heart of our business. Whether you’re scheduling a service call, installing a brand-new septic system, or just wondering what that smell is (don’t worry, we’ve seen it all), our team is here with knowledge, compassion, and a deep commitment to doing things right.
We believe in educating our customers so you’re empowered to make the best decisions for your home and property. Meet the friendly faces behind our top-notch service:
Melinda — Operations Coordinator Expert
Melinda, Operations Coordinator for the Septic Maintenance Division, and the brains behind our epically organized Maintenance Pump Calendar, she is here to make sure your septic needs are handled quickly, kindly, and without confusion. She’s the one ensuring that your questions get answered and that your maintenance appointments are right on schedule.
Pro Tip from Melinda:
Did you know the average person produces nearly 365 pounds of poop each year? Your septic system is working overtime to keep your home running smoothly, give it the care it deserves with regular pump-outs and checkups!
CJ — Field Service Coordinator Extraordinaire
From pipe replacements to full septic system installations, CJ is with you every step of the way. Once our original “Poop Dude,” he’s grown into a seasoned expert who leads our Field Service division with precision and care.
CJ ensures every job site is run efficiently, safely, and to the highest standards. With a sharp eye for detail and a no-nonsense attitude, he’s earned the trust of homeowners across the Hudson Valley.
Why We’re Proud:
CJ doesn’t just fix problems, he prevents them. His deep knowledge and dedication to customer education make him a vital part of our mission to serve families with transparency, integrity, and quality workmanship.
Bonus Tip:
Want fewer septic issues and more peace of mind?
✅ Schedule regular maintenance
✅ Avoid flushing wipes, grease, or mystery objects
✅ Ask us anything, we’re happy to help!